Effective Date: 1st January 2025
At Ezepay (“we,” “our,” “us”), your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, website, and mobile application (collectively, “Services”).
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
- Name
- Email address
- Phone number
- Payment details (e.g., credit/debit card information, bank account details)
- Billing and shipping address
b. Non-Personal Information:
- Browser type and version
- Device information (e.g., device ID, operating system)
- IP address
- Usage data, including pages viewed, time spent, and features accessed
c. Information from Third Parties:
- Data from identity verification services
- Transaction data from payment processors
2. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our Services
- To process transactions and send confirmations
- To enhance user experience and improve our Services
- To communicate with you about updates, promotions, and support
- To detect and prevent fraudulent or unauthorized activities
- To comply with legal and regulatory requirements
3. How We Share Your Information
We may share your information with:
a. Service Providers:
- Payment processors, fraud detection services, and customer support tools.
b. Business Partners:
- With your consent, we may share data with partners for joint promotions or services.
c. Legal Obligations:
- To comply with legal, regulatory, or governmental requests.
d. Business Transfers:
- In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular audits. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the following rights:
- Access and review your information
- Request corrections to your data
- Delete or restrict the use of your information
- Opt-out of marketing communications
To exercise your rights, please contact us at eze@ezepay.com.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Analyze site usage
- Personalize your experience
- Deliver targeted advertisements
You can manage your cookie preferences through your browser settings.
7. International Data Transfers
Your information may be transferred to and processed in countries outside your own. We ensure that such transfers comply with applicable laws and provide adequate protection.
8. Retention of Information
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
9. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the “Effective Date” revised. Your continued use of our Services constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
- Ezepay Privacy Team Email: eze@ezepay.eu
Thank you for trusting Ezepay. We are committed to protecting your privacy and providing a secure experience.